Return & Refund Policy
At VYNEX Electronics, customer satisfaction is our top priority. We offer a transparent and fair return and refund policy.
Return Eligibility
Returns must be requested within 5–7 days of delivery
Product must be unused, undamaged, and in original packaging
All accessories, manuals, and invoices must be included
Non-Returnable Items
Products damaged due to misuse or mishandling
Items without original packaging
Clearance or final sale items
Refund Process
Refunds are initiated after product inspection
Refund amount will be credited to the original payment method within 5–10 business days
Shipping charges are non-refundable unless the product is defective
Damaged or Defective Products
If you receive a damaged or defective item:
Contact us within 24–48 hours of delivery
Provide images/videos as proof
Replacement or refund will be processed accordingly
Cancellation Policy
We understand that plans can change, and we aim to provide flexibility to our customers.
Order Cancellation
Orders can be cancelled before dispatch without any charges
Once the order is shipped, cancellation is not possible
Post-Dispatch Cancellation
Customers may request a return after receiving the product as per our Return Policy
Refund for Cancelled Orders
Refunds for cancelled orders are processed within 5–7 business days