Refund policy

At VYNEX Electronics, customer satisfaction is our top priority. We offer a transparent and fair return and refund policy.

Return Eligibility

• Returns must be requested within 5–7 days of delivery
• Product must be unused, undamaged, and in original packaging
• All accessories, manuals, and invoices must be included

Non-Returnable Items

• Products damaged due to misuse or mishandling
• Items without original packaging
• Clearance or final sale items

Refund Process

• Refunds are initiated after product inspection
• Refund amount will be credited to the original payment method within 5–10 business days
• Shipping charges are non-refundable unless the product is defective

Damaged or Defective Products

If you receive a damaged or defective item:

• Contact us within 24–48 hours of delivery
• Provide images/videos as proof
• Replacement or refund will be processed accordingly